Order Cancellation Policy

We understand that plans can change, and we are happy to assist you with order cancellations whenever possible. To maintain smooth operations and ensure timely dispatch, please review our cancellation guidelines below:

Cancellation Window

Customers can request an order cancellation within 12 hours of placing the order.

How to Request a Cancellation

To cancel your order, please contact us through any of the following channels:

• Email: info@uya.asia

• Phone/Call: +917021923335

• WhatsApp: +917021923335

While raising a cancellation request, please share:

• Your Order Number

• Your Registered Mobile Number or Email

• The Reason for Cancellation

Prepaid Orders

All prepaid orders cancelled within the 12-hour window are eligible for a 100% refund.
Refunds will be processed to the original payment method within 3 working days once the cancellation is confirmed.

Brand Rights

We reserve the right to accept or reject cancellation requests based on order status or violation of the policy.